Please pay attention to the followings regarding booking and contacting the clinic:

-We accept BC MSP covered unattached patients just like a walk-in clinic, however; for the safety and convenience of our patients, we see the patients by appointment.

-Limited same day appointments may also be available and is booked online on a first-come first-served basis. 

-Due to the extremely high volume of patients, appointment bookings are only accessible online.Online booking is only available for patients with an active BC MSP coverage. Private patients, please see the clinic in person or call.

-If you are calling regarding lab results, lab requisitions or prescriptions please visit our clinic located at 2773 Barnet Hwy. Our front desk staff are not allowed to discuss lab results or medical concerns over the phone. You may also email us at info@novamedicalcentre.ca to request active prescriptions and lab requisitions or non-medical quesitons.

-Due to concerns of privacy, confidentiality and medical errors, we will not be able forward any medical questions to our physicians via email.

-Please be advised, that we will not be able to book appointment via email. Please book Online.

-If you require the doctor to look at any photos or forms they must be sent the same day as your appointment. No forms will be accepted if you do not have an appointment.